200 messages a day mixed in one big group, 5 project discussions tangled together. Team Messaging splits each project / each topic into independent channels and threads, archives discussions by topic, and lets new project members get up to speed in 30 minutes by reading the topic history.
From channel layering, topic archiving and @-mentions to file retention and conclusion tagging, discussions become reusable assets
Create independent channels by team / project / business line, with three visibility policies: public / private / read-only
Each issue gets its own thread; replies hang under the topic without disturbing others, and can be marked "Resolved" when done
@-mention an individual / a role / the whole channel — three levels of precise targeting so unrelated people aren't bothered
Drag design files / PRDs / Excel straight into a topic; they're auto-archived to the channel file library with full-text search
Pin important messages to the top of the channel in one tap, and mark key discussions as "highlights" for quick lookup
Search keywords, file names and @-mentions across channels to find "where that discussion's conclusion was"
Split "Product R&D" into independent channels like "#prod-requirements-review / #prod-tech-design / #prod-release." Developers don't have to read the product team's requirement debates, and product doesn't have to scan the dev team's technical discussions. Everyone subscribes to the channels they care about.
Once a topic is discussed clearly, the initiator or channel admin marks a "conclusion" summary; the next time someone asks the same question, they're pointed straight to it. Three months later, new project members can read the highlighted topic history to understand "why we did it this way."
Create channels like "requirements review / tech design / release coordination / bug tracking" so each runs on its own without disturbing the others.
Create a dedicated channel for each major campaign, with marketing / design / sales joining cross-department, and topics split into "materials / invitations / on-site."
Create a private channel for key accounts with pre-sales / commercial / delivery all joining, keeping every discussion for easy service handover.
Async topics replace meetings — work advances in China while EU/US colleagues sleep, who pick up the relay on the topic updates when they wake.
Communication is the engine of collaboration
One-on-one and small-group quick chats that complement channel topics
Find people by skill tag to assemble cross-department channel members
Batch-invite people to a channel by department / role
Each channel's unread + @-mentions aggregated in one place
Sign up to experience the full team-channel collaboration capabilities for free, or book a consultant demo