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Colleagues

Colleagues · Finding the Right Person Matters More Than Saying the Right Thing

"I need John in procurement, but there are three Johns in the company." The Colleagues page offers a staff directory and search across multiple dimensions — department, role, skill tags, email, phone number — so once you find someone, a single click starts a one-on-one chat, group, email or video call.

0
Seconds for fuzzy search
5+
Search dimensions
4
Action entry points
Capabilities

Make "Finding Someone" a 3-Second Task

From staff profiles, the org tree and skill tags to action shortcuts — find the right colleague and reach them instantly

👥 Complete Staff Profiles

Name, employee ID, department, role, reporting line, email, phone, office location and start date — all at a glance

🔍 Multi-Dimensional Fuzzy Search

Name / employee ID / department / role / email / tags are all indexed, with real-time suggestions as you type

🏷 Skill / Project Tags

Tag employees with "Vue / Python / cross-border logistics / French" and find the right person by skill

📞 One-Tap Communication

Each employee card carries four action buttons: "message / call / email / invite to video"

👥 Frequent Colleagues Pinned

Automatically learns and pins your most-contacted colleagues; you can also manually favorite them as "frequent contacts"

📱 Presence Indicators

Real-time status badges — online / busy / away / on leave / traveling — so you never reach someone who's off duty

chat.shangbangke.com/colleague/search“Wei Zhang”
CS
Colleague Search · “Wei Zhang”
By DeptMessage
Colleague / DeptIDLast Worked
Wei Zhang · East China Sales AE1024This week
Wei Zhang · R&D CenterE2061Last month
Wei Zhang · After-Sales CenterE3088
Wei Zhang · MarketingE4015

Click an avatar for the full profile · sorted by interaction

From "Wrong Department" to "Bull's-Eye"

In large companies, identical names and roles are common. Search "Wei Zhang" and 8 results appear — quickly tell them apart by department, skill tags, and recent shared projects. Click an avatar to view the full profile before deciding whether to reach out.

  • Distinguish same-name employees by department / employee ID
  • Hover over an avatar to see a brief info popover
  • An employee's detail page shows which projects / groups they're in
  • "Colleagues I've worked with" sorted by interaction frequency
chat.shangbangke.com/colleague/skillTag: Japanese
SK
Find by Skill Tag · “Japanese”
FilterForm Team
Japanese N13
PLC Programming5
Export Docs12
UI Design4
Colleague / DeptTag
Nina Li · Overseas SalesJapanese N1
Fang Wang · Product CenterJapanese N2
Chen Chen · Support CenterBusiness JP

Find People by Skill — Cross-Department Collaboration Without Awkwardness

"The project needs a Japanese version — who speaks Japanese?" Once employees are tagged with skills, a tag search returns available candidates instantly. New hires can use the same method to quickly find a veteran who knows a particular module for advice.

  • Employees self-maintain skill / interest tags
  • HR can batch-apply baseline tags
  • Filter by tag + a second-level department filter
  • Assists in forming cross-department project teams
Use Cases

Who Needs to "Find the Right Person" Most

New Hires

Don't know your colleagues yet? Browse the department tree + filter by role and get to know everyone on your team and direct collaborators within 3 days.

Cross-Department PMs

When forming a temporary cross-department project team, filter people by skill tag and select them all at once to start a group chat.

Field Sales Reps

From mobile, instantly find an in-office colleague to confirm a contract / quote, with location helping you tell whether they're in the office.

Support Escalation

For a technical question, find the on-duty engineer by "product / tech" tag + "online" status and reach an expert in seconds.

Related Features

Colleagues + Other Instant Messaging Capabilities

The full path from "finding the person" to "getting one thing done"

Try the Colleagues Page Now

Sign up to experience the full staff-directory and collaboration capabilities for free, or book a consultant demo