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Terms of Service

SBK Service Agreement

Thank you for using the SBK enterprise management platform. Please read the following terms carefully. By using this platform, you agree to be bound by all of the terms of this agreement.

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SBK · Terms of Service
Last updated: January 1, 2026 · Effective date: January 1, 2026
Contents
  1. General Provisions
  2. Account Registration and Trial
  3. Service Scope and Limitations
  4. User Code of Conduct
  5. Data Security and Ownership
  6. Payment and Renewal
  7. Disclaimer
  8. Amendment and Termination

1. General Provisions

1.1 These Terms of Service (the "Agreement") are entered into between you and Ningbo Hubon Software Co., Ltd. ("we", "us") and constitute a legally binding contract.

1.2 Once you complete registration, submit a trial application, or log in to and use this platform, you are deemed to have carefully read and fully agreed to all of the terms of this Agreement.

1.3 We reserve the right to modify or change the terms of this Agreement at any time. Amended terms will be announced on our official website. Your continued use of this platform constitutes acceptance of the amendments.

2. Account Registration and Trial

2.1 Activating a trial account requires you to provide accurate and valid contact information: company name, contact name, phone number, email address and industry.

2.2 You warrant that the information you provide is true, accurate and complete, and that you will update it promptly if it changes. You are solely responsible for any account unavailability or disputes caused by false information.

2.3 A trial account is valid for 30 calendar days from the date of activation. During the trial period you may fully experience all application modules included in your chosen plan.

2.4 The same phone number or email address may apply for a trial only once within any 90-day period. To extend or formally subscribe, please contact sales.

2.5 Please keep your account and initial password safe. You are solely responsible for any loss caused by password leakage or sharing. We recommend changing your initial password immediately after your first login.

3. Service Scope and Limitations

3.1 SBK provides the following nine business application modules: Customer CRM, Office Management, Email Management, Smart Messaging, Inventory Management, Fixed Assets, Smart MES, Import Trade and Export Trade.

3.2 Plan tiers:

  • Basic: Customer CRM + Office Management (2 core applications)
  • Professional: Basic + Email Management + Smart Messaging (4 applications)
  • Flagship: all 9 applications

3.3 The trial version automatically initializes a small amount of sample data (such as customers and contacts). Sample data is provided for demonstration purposes only, and you may modify or delete it as you wish.

3.4 We commit to a service availability of 99.9% per month; however, service interruptions caused by force majeure, third-party factors or necessary system maintenance are not counted toward the availability statistics.

4. User Code of Conduct

4.1 You may not use SBK to engage in activities that violate laws and regulations or harm the lawful rights of others, including but not limited to:

  • Sending spam emails or harassing text messages, or conducting any form of online marketing fraud
  • Uploading or spreading files containing viruses, trojans or malicious code
  • Stealing others' accounts, cracking the system, attacking servers or conducting penetration testing
  • Copying, modifying, reverse-engineering or selling the platform's code or services

4.2 We reserve the right to take measures against accounts that violate the above rules, including warnings, feature restrictions, suspension or permanent closure, and to pursue legal liability where the circumstances are serious.

5. Data Security and Ownership

5.1 You own all business data (customers, orders, emails, etc.) that you create, upload or store on this platform. We act solely as the technical service provider hosting that data.

5.2 We use industry-standard security measures such as encryption, backups and access control to protect your data. All data is stored in compliant data centers within mainland China.

5.3 We commit that without your explicit authorization, we will not use your business data for commercial analysis, nor disclose or transfer it to any third party. For detailed data-processing rules, please refer to the Privacy Policy.

5.4 After your trial account expires, we will retain your data for 30 days. If you do not formally subscribe or export your data within this period, we will permanently delete all of your business data.

6. Payment and Renewal

6.1 No fees are payable during the trial period. If you wish to continue using the service after the trial ends, you may contact a business consultant to purchase a paid license.

6.2 The paid version uses an annual subscription model. Pricing is calculated based on the number of applications, the number of users and value-added service modules, with the specific terms governed by the sales contract.

7. Disclaimer

7.1 We are not liable for losses caused by the following reasons:

  • Force majeure (natural disasters, war, government actions, etc.)
  • Failures of telecom carriers or internet infrastructure
  • Your improper operation, password leakage or malicious attacks against you
  • Service failures of third-party applications, plugins or interface providers

7.2 The trial version offers lower levels of stability, performance and SLA than the paid version, and we make no paid-version service-level commitments with respect to the trial version.

8. Amendment and Termination

8.1 We reserve the right to amend this Agreement under reasonable circumstances. We will notify you of material changes at least 7 calendar days in advance via website announcements and email.

8.2 You may terminate this Agreement at any time by applying to close your account. We also reserve the right to close non-compliant accounts in accordance with this Agreement.

8.3 This Agreement is governed by the laws of the People's Republic of China. In the event of a dispute, the parties shall resolve it through friendly negotiation; if negotiation fails, either party may bring a lawsuit before the competent People's Court in our place of domicile.

If you have any questions about this Agreement, please contact us: Service Hotline 400-003-2253 / Email admin@hoobang.cn

SBK SBK

An all-in-one intelligent management platform with 11 modules — CRM, inventory, import & export, smart MES, email, smart office, fixed assets, instant messaging and eCommerce — accelerating enterprise digital transformation.

Products
  • Customer CRM Customers / leads / opportunities / contracts — 22 features
  • Inventory Management Integrated sales / procurement / stock / finance
  • Import & Export Foreign trade + import — 35 feature modules
  • Smart MES Manufacturing execution APS + SPC + IoT
  • eCommerce Mall B2C / group-buy / flash sale / live commerce
  • Smart Office Announcements / tasks / approvals / collaboration
  • Email Management Email + EDM marketing automation
  • Instant Messaging IM + AI + WhatsApp / Facebook
  • Fixed Assets RFID stocktaking + full lifecycle
Hubon Family
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  • Sobong Inventory & finance for SMEs
  • Kingbes End-to-end foreign trade management
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  • Privacy Policy
  • Terms of Service
Contact Us
Sales Hotline
400-003-2253
Tech Support
0574-87913434
Address
No. 43 Cangsong Road, Haishu District, Ningbo, Zhejiang, China
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