Bring AI right into your chat tool: ask "what were last month's sales" and it pulls the numbers straight from CRM, or say "draft me a payment-reminder email" and it returns three versions to choose from. Employees never have to open ChatGPT separately — business context is carried in automatically, so answers are far more accurate.
Tied to customer profiles, order data and knowledge bases, its answers come with context — not vague generalities
"What was last quarter's collection rate? Which rep performed best?" Ask in natural language and the AI pulls the data from your business database to answer
Payment-reminder emails, customer follow-up scripts, weekly report summaries, product copy — describe what you need in one sentence and get multiple versions to pick from
Send the AI a screenshot of your sales dashboard: "tell me where this month's numbers went wrong" — it analyzes the trends and offers recommendations
Upload product docs, policies and FAQs, and employees get accurate answers straight from the AI — no more digging through the wiki
For foreign trade: the AI translates customer chats in real time; receive an English email and have the AI summarize it and draft a reply
Drop a long document on the AI to extract key points; quickly grasp the critical clauses in customer contracts and regulations
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It used to take five minutes to check sales data — log in, find the report, pick the time range, pick the dimension, read the numbers. Now you just type "this month's East China sales" and the AI pulls the data and answers, more directly than any report. Complex questions can be explored through multi-turn follow-ups.
Payment-reminder emails, customer follow-up scripts, product intros, job descriptions, weekly summaries, holiday greetings — just type "write me X in style Y" and the AI returns three versions in different tones. Pick one, tweak it, and you're done. Employees go from "struggling to write" to "simply choosing."
Upload product manuals, after-sales policies, operating procedures and FAQs to the knowledge base; once trained, the AI gives employees accurate answers with citations to the source. New-hire onboarding no longer means veteran staff answering the same questions all day, and support agents respond to customers faster and more precisely.
Follow-up script generation, email drafting and quote proposals — engage with customers more, and say it more precisely
The AI answers customer questions first and escalates the complex ones to a human; agents no longer type out common FAQs word by word
Job descriptions, onboarding notices, holiday greetings and policy explainers — the AI drafts a version and HR tweaks it before sending
"Show me this month's operating data" — the AI delivers key metrics, anomaly analysis and improvement suggestions on the spot
Embedded inside IM, the AI reaches every role through the directory and your data
@-mention the AI assistant in the chat window and it joins the conversation like a colleague
Real-time AI translation and smart replies to customer questions during cross-border communication
Let the AI find the right person for you: "who handles East China sales?"
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