The AC cleaned once a year, fire equipment inspected each quarter, production gear routinely checked monthly — for these "should-do but forgotten" preventive tasks, fixing them after the fact costs far more than servicing on time. The system generates a periodic plan per asset and auto-generates a work order dispatched to the responsible person when due.
Preventive maintenance extends equipment life by 30% and significantly lowers failure rates
Freely set daily / weekly / monthly / quarterly / semi-annual / annual; some equipment can also trigger by "running hours" or "usage count"
Same-type equipment shares one maintenance standard (service items, materials, labor hours, safety procedures), referenced in one click when creating a plan
Each plan designates a primary owner + backup owner; if the primary is on leave it auto-routes to the backup so no ticket is missed
Escalating reminders at 7 / 3 / 1 days before due, pushed across four channels: WeChat Work / DingTalk / email / workspace
A maintenance work order is auto-generated when due, with the service checklist, required parts and safety notes; the owner opens it and gets to work
Track monthly / quarterly plan completion rate, average completion time and overdue counts; KPIs can tie into department performance reviews
Next trigger: 2026-06-01 (in 36 days)
Office ACs follow a "calendar cycle" — cleaning once each June is enough; a workshop press follows "running hours" — a major service triggers at 1,000 cumulative hours; an elevator follows "usage count" — service every 5,000 trips. The system supports both time- and count-based cycle triggers, including a mix of the two.
Updating the standard auto-syncs 12 plans referencing it
The same type of equipment (e.g. all AC units) uses one maintenance standard: clean the filter, check the refrigerant, tighten the screws, clean the outdoor unit, test-run — 5 service items + a parts list + an estimated labor time. When creating a maintenance plan for a new unit of the same model, just apply the standard — no need to write it from scratch.
30 central ACs are grouped by floor and cleaned together each June. The system generates 30 work orders a month in advance and batch-dispatches them to the property company.
50 CNC machines compute their service points by cumulative running hours, auto-halting and notifying the shift technician when due, avoiding unplanned downtime.
Each hotel's elevators, fire systems and boilers undergo quarterly inspection per regulations, with the manager reminded 2 weeks ahead to coordinate a specialist company on site.
Large CT / MRI units are serviced by running hours + manufacturer manual cycles, with work orders auto-assigned to the vendor's engineer and overdue servicing auto-alerting hospital leadership.
Plans generate work orders, work orders produce history, and history drives decisions
Plan-triggered tickets enter the servicing execution flow, with parts / labor / acceptance fully recorded
Manage ad-hoc repairs alongside scheduled servicing, with repairs also serving as asset-life data
Aggregate the cost generated by plan execution to find the optimal balance between "upkeep cost vs. failure cost"
How much longer does on-schedule maintenance make equipment last vs. "fix it when it breaks"? Let the data speak
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