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Operation Dispatching

Operation Dispatching · By Equipment, Team & Operator

Dispatch flexibly across three dimensions — equipment, team and operator. Scan to receive work orders and watch the operation-flow board refresh in real time; the skill matrix ensures only capable people get the jobs they can do, preventing quality problems from skill mismatches.

Dispatch Dimensions (Equipment / Team / Operator)

Scan to Receive a Work Order

Live

Flow Board

Capabilities

Core Capabilities of Operation Dispatching

A complete chain from APS scheduling results to the workstation board

📅 Auto-Dispatch by Shift

APS scheduling results are auto-split and dispatched by shift to specific operators / equipment; the scheduler only approves, with no need to assign each card by hand

📚 Skill-Matrix Validation

Operator skill profiles are auto-matched against operation skill requirements; only operators who hold the required skill can receive that operation's card

📲 Scan to Receive

Operators scan the work-order barcode on a PDA to receive it; the system automatically checks whether prior operations are complete and materials are ready

📋 Visual Dispatch Cards

Electronic work-order cards include operation number, SOP, parameters, first-article requirements and target hours; paper versions can be printed and posted at the workstation in one click

🔄 Rework / Reassignment

After a quality decision sends an item to rework, it's auto-routed back to the original operation; rush orders can be force-reassigned to idle resources

📡 Flow Board

The shop-floor wall shows live WIP / to-dispatch / completed counts per operation, letting the scheduler control the whole picture on one screen

mes.shangbangke.com/dispatch/boardLive dispatch

Workstation Dispatch Board

Auto-splitRelease

To receive4

CNC-01 Zhang

WO-2041Single op

Weld Wang

WO-2043Rotation

In progress3

Inj. Li

WO-2049Reporting

Done6

Asm. Zhao

WO-2030Contract

Dispatch Methods: From "Supervisor Reading a Roster" to "System Auto-Splitting"

Traditional dispatching means the supervisor reads a roster at the morning meeting while operators jot it in a notebook — lost and missed orders are common. SBK MES auto-splits dispatch cards from APS scheduling results; operators scan to receive on a PDA, with the whole process traceable.

Single-operation dispatch: one operator dedicated to one operation
Multi-operation rotation: one operator flows through several operations along the process
Whole-order contracting: a team of operators contracts an entire work order
Workstation board: each station shows work orders ready to receive in real time

mes.shangbangke.com/dispatch/skillSkill profile

Operator Skill Matrix

TrainingImport

OperatorWeldCNCAOIAssy

ZhangL4L2—L2

WangL5—L1L3

Li—L3L4L2

ZhaoL2L4—L5

Skill Matrix: The System Decides Who Can Do What

Each operator has a skill profile (welding L3, CNC operation L2, AOI inspection L1), and each operation defines its skill requirement. The system only dispatches jobs an operator can do, avoiding mismatches like "Old Wang has never done this operation but gets pushed into it anyway."

Operator skill profiles: graded management (L1–L5)
Operation skill requirements: minimum / recommended skill level
Linked skill-training records: complete training and auto-upgrade
Cross-workshop scheduling: temporary support matched by skill

mes.shangbangke.com/dispatch/scanPDA scan

Scan-to-Receive Check — WO-2041

DetailStart job

Prior opComplete ✓

Material kitReady ✓

First inspectionPassed ✓

OperatorZhang (L4)

Check resultPass · ready to start

Scan to Receive: Zero Paper on the Floor

When an operator reaches the station, they scan the work-order barcode with a PDA and the system checks: ① Is the prior operation complete? ② Are materials fully ready? ③ Has the first inspection passed before starting? Only when checks pass is the dispatch card issued; otherwise the reason is given.

Prior operation incomplete: prompts to wait and shows prior-operation progress
Material not ready: prompts the shortage list and arrival times
First inspection not passed: prompts to redo it and notifies quality
After starting, reporting, pausing and handoff are all done in one tap on the PDA

Use Cases

Dispatching in Action Across Different Production Modes

SMT Flexible Multi-Line Multi-Machine

5 SMT lines, 30 models — APS dispatches by placement-program reuse so operators don't have to hunt for a machine

Machinery Team-Contract Model

An 8-person assembly team contracts one custom machine on a 7-day cycle, dividing work freely within the team, with hours accounted to the team

Apparel Line Rotation

Sewers flow along "sleeve → collar → hem → setting," scanning into the next step after completing each one

Rush-Order Temporary Reassignment

A VIP customer goes urgent; the scheduler reassigns operator A's order to operator B in one click, with A switching to the rush order

Related Features

How Operation Dispatching Connects with These Capabilities

Dispatch cards carry APS scheduling results and trigger subsequent reporting and inspection