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Email Accounts

Email Accounts · Unified, All-Protocol Mailbox Management

Bring every mailbox scattered across departments, providers and protocols — even employees' personal corporate emails — into a single, unified account library. Full coverage for IMAP / SMTP / Exchange / Office 365 / Alibaba Mail / Tencent Enterprise Mail; new accounts work the moment they're added, and departing employees' accounts can be reclaimed with one click.

6
Mailbox Protocols Supported
1
Unified Account Library
SSL
Encrypted Connection
Capabilities

One-Stop Setup for Multiple Protocols and Accounts

Whether it's corporate mail, Gmail, Exchange or Office 365 — connect them all to a single account management console

📧 Full Protocol Support

Six protocol types built in — IMAP / POP3 / SMTP / Exchange / Office 365 / custom — with one-click presets for common providers

🔐 Encrypted Authorization

SSL / TLS encrypted connections with dual-mode login via app passwords or OAuth2; sensitive credentials are stored encrypted and can never be exported in plain text

👥 Multi-Employee Binding

One employee can bind multiple mailboxes, and one mailbox (shared inbox) can be collaboratively received by several employees — with permissions assigned per account

Signature Management

Each mailbox gets its own rich-text signature applied automatically when sending; set a default signature plus multiple alternates you can switch between

🔁 Sync Status Monitoring

Real-time display of online / offline / auth-failure status, configurable polling intervals, and proactive alerts when mail goes missing

🔑 Offboarding Reclaim

Disable a departing employee's mailbox in one click while retaining historical mail for the record; hand it off so a new hire can continue receiving without a hitch

mail.shangbangke.com/account/newNew Account
A
Add Mailbox · Provider Presets
TestSave
Alibaba Mail (preset)
sales@acme-trade.com
imap.qiye.aliyun.com:993
smtp.qiye.aliyun.com:465
SSL / TLS
✓ Authenticated

30+ provider presets — just enter account & password

One-Click Presets for Common Mail Providers

Gmail / Outlook / Alibaba Enterprise Mail / Tencent Enterprise Mail / NetEase Enterprise Mail / 263 Mail and more — server addresses, ports and encryption methods for every mainstream provider are built in as presets. Just pick the provider when adding an account and fill in the username and password; no more digging through IMAP help docs.

  • 30+ preset templates for mainstream mail providers
  • Manual custom-protocol entry for niche providers
  • One-click connection test with friendly auth-failure prompts
  • Bulk-import employee mailboxes via CSV — onboard hundreds at once
mail.shangbangke.com/account/permPermissions
P
Account Permissions
Audit LogAssign
MailboxOwnerAccess
marketing@acme.comLinaRead/Write
support@acme.comSupportR/W/Send
finance@acme.comWangRead Only
ceo@acme.comCEOConfigure

Four levels: Read / Write / Send / Configure

Layered Permissions — Who Can View, Who Can Send

Make the marketing shared inbox marketing@ visible to everyone in marketing; let support agents collaborate on the support@ shared mailbox; keep the boss's private mailbox visible only to them. Account permissions are assigned across four levels — Read / Write / Send / Configure — so no one's private mail ever gets snooped on by a colleague.

  • Four permission levels: Read / Write / Send / Configure
  • Dual roles: account owner + collaborator
  • Full audit trail of every account operation
  • Hand off a departing employee's mail in one click
Use Cases

How Different Businesses Manage Their Accounts

Foreign Trade Companies

Each sales rep manages 3–5 mailboxes (Gmail / Outlook / own-domain mail) for clients in different countries, all mounted and switched within one account library

Customer Service Centers

Three shared inboxes — support@ / service@ / complaint@ — received by 20 agents and distributed to the right person by rule

Large Groups

Headquarters on Exchange, subsidiaries on Alibaba Enterprise Mail and Tencent Enterprise Mail — all connected to a single email hub for unified management

Cross-Border Teams

A hybrid of Office 365 + Gmail Workspace, with OAuth2 login that skips app passwords for secure, compliant cross-border send and receive

Related Features

What Comes Alive Once Your Accounts Are Set Up

Accounts are the foundation — send/receive, dispatch, archiving and analytics all run on the account system

Experience Unified Account Management Today

Sign up to try the full mailbox account management capability for free, or book a consultant demo