Home / CRM / Lead Management
Lead Management

Lead Management · Multi-Channel Acquisition & Smart Scoring

Trade-show QR scans, ad campaigns, website forms, phone inquiries — every new lead is scored by rule. High-scoring leads are quickly routed to sales reps, while lower-scoring ones settle into the lead pool for marketing to keep nurturing, ensuring your most important prospects get followed up first.

6+
Acquisition Channels
100
Point Smart Scoring
1
Click to Convert
Capabilities

A Full Loop from Lead Intake to Customer Conversion

Turn "marketing hands over a pile of leads" into "sales receives ready-to-call customers"

📥 Multi-Channel Intake

Web forms, trade-show card scans, API integration with ad platforms, Excel bulk import — all leads land in the same pool and are deduplicated

Smart Scoring System

Score across multiple dimensions — company size, industry, job title, inquiry content, source channel — auto-aggregated 0-100; A-grade leads are assigned first

🏈 Automatic Lead-Pool Assignment

Set rules by region, product line and sales team; when a new lead arrives, the system auto-assigns it to the right rep, eliminating manual dispatch delays

🔁 Lead Recycle / Transfer

Leads with no follow-up in X days are automatically recycled back to the pool, for managers to reassign or for marketing to keep nurturing

🔗 One-Click Conversion

Once a lead shows clear intent, convert to customer in one click — original lead info, follow-up records and scores all carry over, no re-entry needed

📍 Source Attribution

Every lead keeps a source tag (trade-show name / ad campaign / referrer), so you can later see which channel converts best and target marketing budgets precisely

crm.shangbangke.com/lead/pool48 unassigned
L
Lead Pool Flow Monitor
Assign RulesClaim
SourceCompanyCapturedStatus
Website FormRuida Machinery09:12Assigned
Baidu AdsHenghui Electronics09:30Pending
Trade Show QRJinpeng LogisticsYesterdayFollowing
400 HotlineHuamei PackagingYesterdayRecycled

Never Let a Single Lead Go Cold

Marketing brings in dozens of leads a day, and without someone watching the assignment, they go dormant. The lead pool brings every lead under flow rules, compressing the time from intake to the first follow-up call down to hours.

  • New leads are assigned by rule the moment they arrive — no manual dispatch by managers
  • Once assigned, reps get an in-app message / email reminder
  • Un-followed leads are auto-recycled, so none "sit idle under someone's name"
  • Managers see overall pool volume, throughput and backlog at a glance
crm.shangbangke.com/lead/scoringBy Score
S
Smart-Scored Lead List
Score RulesCall
Company / TitleScoreIntentAction
Ruida · GM96HighPriority
Henghui · Procurement88HighSoon
Jinpeng · Supervisor64MediumNormal
Huamei · Clerk32NurtureMarketing

Scoring Tells Reps Which Call to Make First

Push 50 leads a day and a rep simply can't get through them all. Smart scoring rates each lead across dimensions like "company size × job title × intent keywords," so reps call the 90+ scores first and handle mid-to-low scores later — time spent on the customers that matter most.

  • Customizable scoring rules: industry / size / title / inquiry-content keywords
  • Scores adjust dynamically with follow-up: connected calls add points, invalid numbers deduct
  • Lists sort by score descending, pinning high-scoring leads to the top
  • Low-scoring leads go back to marketing for nurturing, without disturbing sales
crm.shangbangke.com/lead/convertConverting
C
Convert Lead to Customer
PreviewConfirm

Ruida Machinery · Data Migration

Basic Info
Carried over
6 Follow-ups
Carried over
Create Contact
Creating
Create Opportunity
Pending

Lead to Customer: One-Click Conversion Without Losing Data

After a few follow-up calls a rep deems a lead valid and simply clicks "Convert" — the lead's basic info, follow-up records, score, source and linked materials all carry over into the new customer profile, while the original lead's status changes to "Converted" and feeds into marketing reports.

  • On conversion, you can create contacts and opportunities simultaneously
  • The lead's original source is retained in the customer profile
  • Conversion rate / conversion time flow into marketing performance analysis
  • Duplicate leads from the same source trigger an auto-dedup prompt
Use Cases

Which Teams Rely on Lead Management to Win New Business

B2B Marketing Teams

SEM / content marketing / trade shows drive traffic, the lead pool consolidates everything, scoring routes leads to reps, and marketing performance is fully measurable by data

Telesales Teams

Purchased call lists are imported in bulk, the lead pool slices them by region / industry to the right tele-reps, and recycle rules route the "tough nuts" to seasoned reps

Course / Training Sales

Website forms, official-account inquiries and Douyin livestream leads are pooled together and scored by "intent keywords"; trial-class sign-ups get top priority

Foreign Trade Inquiry Handling

Inquiries from multiple platforms (Alibaba / Made-in-China / email) all enter one lead pool, assigned to country reps by region and product line

Related Features

Lead Management Works Hand in Hand with These Capabilities

Once leads are converted, customers, opportunities and contracts keep the engine running

Try Lead Management Now

Sign up to experience the full Lead Management for free, or book a consultant demo